Email, SMS and WhatsApp Marketing Agency
For businesses with a contact list that is not being worked.
Direct messaging channels consistently deliver the highest return in any marketing mix when used properly. Most businesses either under-use them or blast everyone with the same message. Digital FRK designs and manages promotional and lifecycle messaging across email, SMS, and WhatsApp, built on segmentation, personalisation, and behaviour.
Free 30-min call with Mateen Ansari, Co-founder (15+ years in marketing) · No obligation · Times shown in your time zone
Quick answer
Digital FRK designs and runs email, SMS and WhatsApp marketing for brands with a contact list that isn’t being worked. We’re London-based and work across the UK, Europe, the US and the Gulf. We set up the WhatsApp Business API, Klaviyo or HubSpot, then build segmented, automated flows that earn revenue from customers you already have.
- Channels: email, SMS, WhatsApp Business API
- Platforms: Klaviyo, HubSpot, Zoho
- From: $1,050 one-time setup
- Languages: English and Arabic templates
Why do most messaging programmes underperform?
✗ Before: disconnected
- One blast for everyoneno segmentation
- Channels in silosemail, SMS and WhatsApp apart
- Manual sendsnothing automated
- No consent recordsopt-ins not logged
✓ After: one connected system
- Segmented audiencesRFM and lifecycle stage
- Automated flowswelcome, cart, post-purchase, win-back
- One lifecycle systemstore + CRM + every channel
- Channel choicethe right channel for each message
- Consent loggingUAE, KSA and GDPR-aware
Summary: direct channels deliver strong returns when they’re segmented, personalised and automated. Blasting everyone the same message wastes them.
How do we set up email, SMS and WhatsApp marketing?
Channel setup
WhatsApp Business API, email and SMS configured and verified.
Segmentation
Audiences by lifecycle stage and behaviour.
Flows and templates
Automated flows and templates in English and Arabic.
Live in 2–6 weeks by planCampaigns and testing
A promotional calendar, A/B tests and send-time optimisation.
How much does a marketing system cost?
A one-time setup, with an optional monthly run plan. Platform and message fees are paid by you.
Starter
from $1,050 one-time setupOptional run plan $525/month
- 1 channel (WhatsApp or email)
- 3 automated flows and 5 templates
- 1 integration (store or CRM)
- Live in 2 weeks
- Most popular
Growth
from $2,050 one-time setupOptional run plan $1,050/month
- 2 channels (e.g. WhatsApp + email)
- 6 flows: welcome, cart, browse, post-purchase, win-back, order updates
- 12 templates in English and Arabic
- Live in 3 weeks
Scale
from $4,550 one-time setupOptional run plan $2,100/month
- 3 channels (email + SMS + WhatsApp) and 10+ flows
- 25 bilingual templates
- Bilingual AI WhatsApp assistant with human handover
- Live in 5–6 weeks
Prices are “starting from” in USD and exclude VAT and third-party fees; see full pricing in USD, GBP and AED.
What’s included?
Channel setup and configuration
Including WhatsApp Business API setup (also available as an add-on from $525).
Audience segmentation
Basic, RFM and lifecycle, or predictive segments by plan.
Lifecycle automation
Welcome, cart, browse, post-purchase, win-back and order updates.
Conversational WhatsApp flows
With an optional bilingual AI assistant and human handover.
Opt-in capture and consent logging
UAE, KSA and GDPR-aware on Growth and above.
Testing and reporting
A/B tests, send-time optimisation and a revenue dashboard.
Selling online? See WhatsApp cart recovery. Klaviyo flows not sending? See our audit & rebuild.
Which channel should you use: WhatsApp, SMS or email?
| SMS | |||
|---|---|---|---|
| Best for | Conversations and order updates, especially in the Gulf | Short, time-sensitive messages | Richer content and longer journeys |
| Opt-in | Meta requires opt-in that names your business | Consent rules vary by market | Consent rules apply, e.g. UK GDPR and PECR |
| Costs | Meta per-message fees, paid by you | Provider fees, paid by you | Platform fees, paid by you |
We usually combine channels. Growth connects two channels and Scale connects all three, from the same data and consent records.
What results have our retention systems delivered?
- 7 figures
in monthly recurring revenue generated by retention systems we’ve built
- 40%+
improvement in repeat purchase rate within 6 months (The Luxury Closet)
Read about our work with The Luxury Closet and Gulf Air Holidays, where WhatsApp, email and CRM were built from near zero.
Related services
Is your contact list sitting idle?
Book a free 30-minute strategy call with Mateen Ansari, Co-founder. You’ll leave with clear next steps, whether or not you work with us.
The Proof
Direct messaging channels form the core of the retention systems we have built that now generate seven figures in monthly recurring revenue for clients. Precision systems that send the right message to the right person at the right moment, automatically.
What This Is For
Next step
Ready to talk about your email, SMS and WhatsApp?
Book a free 30-minute strategy call. We look at what you have today and you leave with clear next steps, whether or not you work with us.
Free 30-min call with Mateen Ansari, Co-founder (15+ years in marketing) · No obligation · Times shown in your time zone
Frequently Asked Questions
Setups start from $1,050 one-time (1 channel, 3 flows), $2,050 (2 channels, 6 flows) or $4,550 (3 channels, 10+ flows), with optional run plans from $525 a month. WhatsApp Business API setup on its own is an add-on from $525. Meta’s message fees are paid by you.
Yes. We connect WhatsApp, your store and your CRM or email platform so flows run from the same customer data. Growth includes store and CRM sync.
Yes. Growth includes 12 templates in English and Arabic, and Scale includes 25 bilingual templates and a bilingual AI WhatsApp assistant with human handover.
Yes. Every plan includes opt-in capture, and Growth adds consent logging that’s UAE, KSA and GDPR-aware. This is general setup work, not legal advice.
We build on Klaviyo and HubSpot, plus Zoho and leading WhatsApp Business Platform providers.
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